Knowledge Base

First steps from creating an account to joining your first server.

• Three Ways to Play Minecraft With Friends
• Topping up your wallet
• Setting up your first Minecraft server
• Joining your server
• What is sleep mode?

Console, files, backups, software and player management.

• Building a Server Network with BungeeCord / Velocity
• Using the web file manager
• Moving Your Own World to the Server
• Java + Bedrock Cross-Play: Joining a Java Server from Mobile
• Using the live console
• Backups and World Recovery: How to Protect Your Data
• Managing whitelist, OP and bans
• Paper vs Purpur vs Spigot vs Fabric: Which Minecraft Server Software?
• Server Security: Protecting Against Unwanted Joins and Griefing
• Minecraft Server Performance: What Is TPS and How to Fix Lag
• Switching server software
• Taking and restoring backups

Store installs, modpacks and compatibility.

• Installing plugins from the store
• Installing Plugins on Your Minecraft Server: The Complete Guide
• Plugin limits and performance
• Installing Mods and Modpacks with Fabric and Forge
• Installing modpacks

The hourly model, top-ups and refunds.

• Refunds and unused balance
• How does hourly billing work?