Privacy Policy
In plain language: what data we process, why, and your rights.
Version 2026-07-31 · In effect from July 31, 2026
Data we collect
- Account info: name, email and a secure hash of your password.
- Usage data: server creation, start/stop, resource usage and billing events.
- Payments: taken via Shopier; we never see or store your card details.
- Optional: a profile avatar you upload.
How we use it
We process data to provide the service, bill you, protect security, prevent fraud and offer support. We do not sell your data to third parties for advertising.
Sharing
We share data only when necessary to run the service (e.g. the payment provider) or when legally required. Sharing with infrastructure providers is limited to technical necessity.
Retention periods
- Account data: while your account is open; deleted or anonymised within 6 months of closure.
- Billing and payment records: kept for 10 years as required by tax law (cannot be deleted).
- Consent records (terms, privacy, distance sales): 10 years after account closure, as proof of consent.
- Server world and files: kept with no time limit, since File Protection is on for every server; on the free tier, if the server is never started for 30 days the world and the server are deleted together.
- Support conversations: 3 years after closure.
- Server/access logs: 12 months.
International transfers
To run the service some data is processed on providers' servers abroad: hosting and network infrastructure (Germany/EU), site delivery and security (global), email delivery, payment infrastructure (Türkiye) and — if you accepted cookies — analytics, ad measurement and ad serving. Transfers are limited to what the service requires and are covered by contractual safeguards. See the KVKK Disclosure Notice for details.
Cookies
Necessary cookies: required to keep you signed in and for security (secure session, 'remember me') and are always used. Analytics and advertising cookies: they run only if you click 'Accept' in the cookie notice — Google Analytics to improve the site, Google Ads to measure our ads' effectiveness, and Google AdSense to show ads on the public pages of the site. Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to this site. Ads appear only on public pages; no ads are shown in the control panel after you sign in. If you 'Reject', only necessary cookies remain, and you can change your choice anytime. You can also opt out of ad personalization at adssettings.google.com and optout.aboutads.info.
Security
Passwords are stored as one-way hashes, traffic is encrypted with TLS and access to server nodes is restricted. Still, no method on the internet is 100% secure.
Your rights
Under Article 11 of Turkish Law No. 6698 (KVKK) you may: learn whether your data is processed, request information about it, learn the purpose of processing, know the third parties it is transferred to, request correction of incomplete or incorrect data, request erasure where the conditions are met, ask that these actions be notified to third parties, object to results produced solely by automated analysis, and claim compensation for damages you suffer. Send requests to [email protected]; we respond within 30 days at the latest. See the KVKK Disclosure Notice for the full procedure.